orders

Everything you need to know about placing orders, delivery timelines, custom requests, and receiving your Kissywears pieces.

How do I place an order?

Orders can be placed directly through our website, Instagram, WhatsApp, or during exclusive pop-up experiences.

Do you offer international shipping?

Yes. Kissywears delivers across Africa and selected international destinations worldwide.

How long does delivery take?

Delivery timelines depend on your location and the nature of your order. Custom pieces may require additional production time.

Can I preorder new collection pieces?

Yes. Limited collections and exclusive drops are often available for preorder before official release.

Do you offer custom or made-to-measure pieces?

Yes. We create exclusive signature wear and custom corporate attire on special request only.

Can I return or exchange an item?

Returns and exchanges are accepted under certain conditions. Custom-made pieces are generally non-refundable.

Payments

Information regarding payment methods, deposits, installment options, and secure transactions.

What payment methods do you accept?

We accept mobile money, bank transfers, card payments, and selected international payment options.

Is payment required before production?

Yes. Full or partial payment may be required before processing custom or preorder items.

Can I pay in installments?

For selected custom orders, installment payments may be discussed and approved individually.

Are my payments secure?

Yes. We prioritize secure payment methods to ensure safe and reliable transactions for all customers.

Free Shipping

On all $500+ orders

PURPOSE

We design for the woman who is becoming—and unbecoming—all at once.
The woman is learning to stand taller, speak louder, and show up fully as herself.

Our pieces are made to hold that feeling…
of confidence, of presence, of being undeniable in your own skin.

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